Refund Policy
RETURNS
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Our policy lasts 30 days. If more than 30 days have passed since your purchase, unfortunately we cannot offer a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition as it was. you received it. It must also be in its original packaging.
To complete your return, we need a receipt or proof of purchase.
Do not return your purchase to the manufacturer.
In certain cases, partial refunds may be given: (if applicable)
* Any item that is not in its original condition, is damaged or has missing parts for reasons reasons not due to error on our part.
* Any item returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an e -email to inform you that we have received your returned item. We will also notify you if your refund is approved or rejected.
If your refund is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within a delay of a few days.
Delayed or missing refunds (if applicable)
If you still have not received your refund, please check your bank account first.
Then contact your credit card company, as there may be a delay before the refund is officially posted.
Then contact your bank. There is often a processing time before a refund is visible.
If after following all of these tips you still have not received your refund, please contact us at je.company97@gmail.com.
Sale or promotional items (if applicable)
Only regular priced items can be refunded. Unfortunately, sale or promotional items are non-refundable.
Exchanges (if applicable)
We only replace items that are initially defective or damaged. If you need to exchange it for the same item, send us an email to je.company97@gmail.com et send your item to: 34 cite eucalyptus, le françois, 97240, France.
Shipping
To return your product, you must send it to the following postal address: 34 cite eucalyptus, le françois, 97240, France.
Shipping costs associated with the return of your item are your responsibility. These fees are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it takes for your exchanged product to arrive at your home may vary.
If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your return.
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Our policy lasts 30 days. If more than 30 days have passed since your purchase, unfortunately we cannot offer a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition as it was. you received it. It must also be in its original packaging.
To complete your return, we need a receipt or proof of purchase.
Do not return your purchase to the manufacturer.
In certain cases, partial refunds may be given: (if applicable)
* Any item that is not in its original condition, is damaged or has missing parts for reasons reasons not due to error on our part.
* Any item returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an e -email to inform you that we have received your returned item. We will also notify you if your refund is approved or rejected.
If your refund is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method, within a delay of a few days.
Delayed or missing refunds (if applicable)
If you still have not received your refund, please check your bank account first.
Then contact your credit card company, as there may be a delay before the refund is officially posted.
Then contact your bank. There is often a processing time before a refund is visible.
If after following all of these tips you still have not received your refund, please contact us at je.company97@gmail.com.
Sale or promotional items (if applicable)
Only regular priced items can be refunded. Unfortunately, sale or promotional items are non-refundable.
Exchanges (if applicable)
We only replace items that are initially defective or damaged. If you need to exchange it for the same item, send us an email to je.company97@gmail.com et send your item to: 34 cite eucalyptus, le françois, 97240, France.
Shipping
To return your product, you must send it to the following postal address: 34 cite eucalyptus, le françois, 97240, France.
Shipping costs associated with the return of your item are your responsibility. These fees are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it takes for your exchanged product to arrive at your home may vary.
If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your return.